G2A

Summary

Marketplace where business-verified sellers list game keys, gift cards and subscriptions; the operating company depends on the buyer's country (Hong Kong or US entities).

Recent complaints

Serious problems reported in the latest 1–2★ reviews (last 90 days).

• Refund refused or delayed5 reviews · latest 1 Oct 2026
• Scam or fraud claims4 reviews · latest 1 Oct 2026
• Paid but not delivered3 reviews · latest 1 Oct 2026
• Bans or penalties1 review · latest 1 Oct 2026

• Customer review rating

  Rating from Trustpilot reviews, weighted by volume source

  60

• Serious complaints, last 90 days

  About 8.3% of reviews report a serious problem source

  61

• Answers negative reviews

  Answered 100% of 6,982 negative reviews, avg 0.1 days source

  100

• Company and jurisdiction

  G2A.COM Limited, Hong Kong, business registration number 63264201, with G2A LLC (Nevada) and GATE READY Limited (Hong Kong) as further operators. source

  “G2A.COM Limited with its registered office in Hong Kong, address: 31/F, Tower Two, Times Square, 1 Matheson Street, Causeway Bay, Hong Kong, business registration number 63264201; or”

  100

• Ways to reach them

  Support is reachable through tickets in the G2A Support Center and by email at support@g2a.com. source

  “via the contact form on the Platform by creating a ticket in the G2A Support Center, (ii) in writing to the relevant G2A.COM company address indicated in section 2.14, or (iii) via e-mail at the following address: support@g2a.com”

  100

• Authorized reseller

  Keys are sold only by business-verified sellers; individual non-business sellers are not allowed. source

  “All keys available on the G2A.COM Marketplace are sold by business-verified sellers only.”

  50