SkinSwap

Summary

SkinSwap is a CS2 and Rust skin trading site where users trade, buy and sell skins to the site for cash or crypto. Payouts may be held for Steam's 7-day reversal period.

Recent complaints

Serious problems reported in the latest 1–2★ reviews (last 90 days).

• Scam or fraud claims4 reviews · latest 25 Sept 2026
• Refund refused or delayed1 review · latest 3 Sept 2026
• Paid but not delivered1 review · latest 29 Aug 2026

• Customer review rating

  Rating from Trustpilot reviews, weighted by volume source

  72

• Serious complaints, last 90 days

  About 4.9% of reviews report a serious problem source

  80

• Answers negative reviews

  Answered 100% of 144 negative reviews, avg 2.8 days source

  100

• Company and jurisdiction

  SkinSwap is a brand of DES Labs, LLC; no address or registration number is given. source

  “SkinSwap is a brand name of DES Labs, LLC.”

  50

• Ways to reach them

  Customer support is available through live chat. source

  “Customer support can be contacted through different methods including live chat.”

  60

• Trade reversal protection

  Payments may be held until Steam's 7-day trade reversal period expires. source

  “With the reversal option being introduced, SkinSwap might hold on to your payment until the 7-day period expires.”

  50

• Withdrawal terms

  Sale proceeds can be paid out in crypto, PayPal, Venmo or bank transfer; payout fees apply but amounts are not stated. source

  “Payout options include cryptocurrencies (Bitcoin, Tether (ERC-20), USD Coin (ERC-20), Litecoin, and Ethereum), PayPal, Venmo, or a bank transfer directly to your bank account through Stripe.”

  70